Wash in cool water and tumble dry low - good for your goods, and good for the planet.
We work with a family-run manufacturer in Turkey and every single product we make together is thoughtfully created. Our manufacturers are based in Turkey's Aegean textile region—known globally to make the best towels in the world—and partnered with us to create the best and softest towels possible.
We use only 100% organic materials. All our products are made from 100% organic cotton and are ethically sourced and custom-made, with no toxins, harmful dyes or products.
We’re glad you asked! There are many reasons we choose to use 100% organic only. Some of the differences are stated below.
|Organic Cotton||Conventional Cotton|
Grown without chemical pesticides or harmful fertilizers
Chemicals used can have detrimental effects on farmers' health & surrounding communities
|Seeds free of GMOs & pesticides||GMO seeds treated with pesticides|
|Crop rotation promotes healthy soil||Monoculture crops lead to intensive irrigation & chemical fertilizers|
|Promotes healthy soil||Pesticides heavily sprayed|
|Warm water used with soda to purify cotton||Chemicals such as formaldehyde & synthetic surfactants are used with hot water|
A lot of products that are labelled as "organic" can still be processed with toxic chemicals - this means that their fibres are grown organically, but still treated with toxins in the production phase.
This means grams per square metre and measures the quality of the towel. The higher the GSM, the more luxurious the terry towel and the more absorbent.
We are primarily available online—on our website and also through Indigo—but we can be found in "real-life" every now and again. Please check our stockists page for more info.
We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, and Shopify Payments.
Droplet is run 100% by me and I truly appreciate your understanding when it comes to processing orders. For now, I am doing all order fulfilment single handedly. I ship orders at least twice a week from Vancouver.
We offer free shipping through UPS or Canada Post on all orders over $100.
Xpress post: 1-2 business days. Costs are covered by the purchaser.
Priority post: next business day. Costs are covered by the purchaser.
Orders shipping to the US will be sent via Canada Post/USPS or FedEx. We offer free tracked packet shipping on all orders over $100.
Tracked Packet: 4-7 business days (under 1kg)
Expedited Shipping: 4-7 business days
XPresspost Shipping: 2-3 business days
Orders shipping internationally will be sent via FedEx. Costs are covered by the purchaser.
International Parcel (by air): 12+ business days (for countries where Xpresspost International isn't offered)
Tracked Packet - International: 6-10 business days (under 2 kgs)
Xpresspost International: 4-7 business days
Once your return is received, we will send you an email to notify you that we have received your returned item and your refund will be processed.
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
We'd love to hear from you! Feel free to email us at email@example.com with any of your questions, concerns, or just to say hello!